Centre Manager

Reports Directly to the: Chief Operating Officer/Country Director

Role Objective: Generally in-charge with the sales, revenue achievement, operations’ day-to-day tasks in the centre and ensuring centre standards are maintained.

Key Responsibilities:

• Sales and Marketing
• P&L Responsibility
• Operations
• Centre Team Management
• Client Management and Satisfaction
• Finance-related Tasks

Qualifications and Experience:

• Education:Any business-related course
• Experience: At least 3 years experience in the serviced office or hospitality industry in a managerial or supervisory role
• Knowledge and Skills:
  • Sales Processes/Negotiation Skills
  • Leadership Skills
  • Ms Office Computer Skills
  • Customer Service Management
  • Operations Standards
  • Effective Communication Skills
  • Up-selling skills
  • Business Communication Skills
  • Office Management Skills
  • Resources and Logistics Management

• Personal Qualities:
  • Service-oriented
  • Eye for details
  • Well groomed
  • Has Sense of urgency
  • Effective communicator
  • Organized and systematic
  • Committed