Virtual Office Manager

Reporting Directly To: Country Director and General Manager

Role Objective: Responsible for Jakarta’s Virtual Office New Sales and Marketing-related local campaigns, Virtual Office Accounts Management, Virtual Office client concerns, and VO Team Management.

Key Responsibilities: VO New Sales, VO Local Marketing, VO Accounts Management, VO Team Management, VO Admin and Finance-related functions

Job Description:        

• Develops a VO business plan and sales strategy for the market that ensures attainment of JKT sales goals and profitability.
• Prepares action plans for effective search of VO sales leads and prospects.
• Initiates and coordinates development of action plans to penetrate new markets.
• Assists in the development and implementation of marketing plans as needed.
• Provides timely feedback to senior management regarding performance.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Maintains accurate records of all pricings, sales, and activity reports
• Prepares and conducts proposals and presentations.
• Controls expenses to meet budget guidelines.
• Handles sales tours for VO prospects
• Oversees and manages VO Assistants

Qualifications and Experience:

• Education: Any business-related course
• Experience: At least 3 years experience in the serviced office or hospitality industry in a managerial or supervisory role

• Knowledge and Skills:
  • Sales Processes/Negotiation Skills
  • Leadership Skills
  • Ms Office Computer Skills
  • Customer Service Management
  • Operations Standards
  • Effective Communication Skills
  • Up-selling skills
  • Business Communication Skills
  • Office Management Skills
  • Resources and Logistics Management

• Personal Qualities:
  • Service-oriented
  • Eye for details
  • Well groomed
  • Has Sense of urgency
  • Effective communicator
  • Organized and systematic
  • Committed